The three phases
Understand, prioritize, then build.
Each phase produces something you can read, question, and keep, whether or not you continue with us.
-
01
Discover
We align on goals and constraints, then audit what exists: technical health, current visibility, content inventory, analytics integrity, and the competitive picture. We also establish whether your measurement can support the claims anyone will want to make later.
-
02
Prioritize
Findings become a sequenced roadmap. Each item carries the reasoning, the expected effort, and the expected return, so you can challenge the order or take it to another team. Where we are uncertain, the roadmap says so rather than rounding up.
-
03
Build and improve
We execute against the roadmap, measure, and revise. Priorities shift as the business changes and as we learn what is working, and the plan is expected to change with them.
What reporting looks like
You get regular reporting tied to the signals agreed during discovery, with context attached. The goal is that you can tell what changed, why it changed, and what we are doing next.
We will not report on a metric that cannot be connected to the work, and we will flag when a movement is seasonal, algorithmic, or otherwise not ours to claim. A report that only ever contains good news is not a report.
What we measure with
Every tool here answers a different question and every one of them has a blind spot. Naming both is the point: a number nobody can qualify is worth less than a smaller number somebody can.
Google Search Console. The only account of how Google actually sees your site: which queries you appear for, what is indexed, and what is failing to crawl. Its limits matter. Query data is sampled and anonymized, it lags by a couple of days, and the interface truncates the long tail, so it under-reports the specific searches that often convert best.
Google Analytics 4. What people do once they arrive. It is modelled and thresholded rather than a literal count, consent choices change what it can see, and it will never agree exactly with Search Console because the two measure different things. Treating a disagreement between them as an error is a common way to waste a week.
Ahrefs. The competitive picture: who ranks for what, which links exist, and where demand sits. Search volumes are estimates rather than measurements. They are useful for comparing one term against another and misleading when quoted as fact.
Bing Webmaster Tools. Free, underused, and worth more attention than Bing's search share suggests, because its index has fed AI search products as well as Bing itself. If being cited in AI answers matters to you, this is not an afterthought.
Google Business Profile. For a business with locations, the profile often does more work than the website in local results. Its own reporting is coarse and changes without notice, but it is the only window onto that surface.
No single tool gives a complete picture, and they will disagree with each other. Reconciling them, and telling you which one to believe for a given question, is part of the work rather than a preliminary to it.
How we communicate
A standing check-in, plus written summaries you can forward internally without translating them first. Between calls, direct email.
Where you stay in control
You own your accounts, your data, and everything we deliver. The process behind the work stays ours. Access is granted to us, not transferred. If the engagement ends, nothing has to be untangled.
Working with your team
We regularly work alongside in-house marketers, developers, and other agency partners. Where responsibilities overlap we will say who owns what in writing at the start, because that is usually where this goes wrong.
Start with discovery.
The first conversation costs nothing and usually clarifies whether search is the right investment right now.